Our approach

You are struggling with your mental functioning. You are finding life difficult at the moment. You are experiencing depression and anxiety, you are not eating or sleeping well, and you don't know what to do about it. You feel it is important to be able to talk to someone who is familiar with your culture. Ask your GP for a referral letter for your mental health issues. You are also welcome to schedule a no-obligation introductory meeting with us. We will take your language and culture into account.

Prior to the intake, we conduct a brief triage interview, either by telephone or digitally. During this interview, we assess whether your request for help fits within the specialist care we offer. We will briefly discuss your symptoms, previous care, and expectations. The purpose of the pre-intake is to quickly provide clarity about suitability, care intensity, and any waiting time. If we believe that another form of care is more appropriate, we will advise you accordingly and help you consider alternatives.

The pre-intake is followed by the intake interview. During this interview, one of our practitioners will carefully assess your symptoms, background, and request for help. We will discuss what you want to achieve, what has been tried before, and which treatment may be appropriate. Based on this interview, we will decide whether additional diagnostics are necessary and which coordinating practitioner will be involved in the follow-up.

After the intake, you will have a consultation with the coordinating practitioner—a mental health psychologist, psychotherapist, clinical psychologist, or psychiatrist. During this consultation, your symptoms will be explored in more depth, a diagnosis will be made, and an assessment will be carried out. If necessary, we will conduct additional psychological testing.

After the intake, the treatment team will discuss your situation in a multidisciplinary consultation (MDC). They will determine which practitioner(s) are best suited to your needs and which treatment goals and methods are most appropriate. This internal consultation takes place without you being present.

During the consultation, your practitioner will discuss the diagnosis and treatment options with you. We will note the agreements made in the treatment plan. This plan will include your requests for help, treatment goals, and the treatment methods we intend to use. If you agree, we will record this in a treatment agreement and we can start the treatment. You can find more information about our treatment methods on the Treatment Options page. Your GP will receive a letter for information purposes.

Treatment may consist of individual therapy and/or group therapy. In addition, medication may or may not be prescribed. All of this is specified in the treatment plan. During the course of treatment, it may become necessary to adjust the treatment plan, at your or our request. We will always discuss this with you.

As treatment progresses, we will reach a point where your symptoms will diminish. At your or our request, we can stop treatment. We usually discuss this together. We will make a few more appointments to keep in touch, so that we can be there for you in case of a relapse.

After the aftercare phase, your symptoms will have decreased and your mental health will have stabilized sufficiently. We will have a final consultation, after which you will officially be discharged from treatment. We will close your file and send a letter of discharge to your general practitioner for their information.