Guidelines for a harmonious and supportive treatment environment

House Rules for Patients

At Synthese iGGz we strive for a harmonious and professional treatment environment, where respect, hygiene, cooperation and diversity are the core values. The following house rules have been established to promote a positive and caring atmosphere for both clients and employees.
  1. Cleanliness and Hygiene:
    • Keep common areas, such as waiting rooms, clean and tidy.
    • Maintain personal hygiene and cleanliness within the clinic.
    • Use the toilets in a hygienic manner and dispose of personal waste properly.
  2. Respectful Behavior and Nonviolence:
    • Treat employees, fellow clients and visitors with respect and kindness.
    • Listen carefully to others and value different opinions and perspectives.
    • Avoid discriminatory, insulting or hurtful comments or behavior.
    • Respect personal boundaries and avoid inappropriate behavior.
    • Violence in any form, physical or verbal, will not be tolerated. We strive for a safe environment in which conflicts are resolved peacefully and constructively.
  3. Prohibition of Drug Use and Smoking:
    • The use of drugs and smoking within the clinic and on the grounds Synthese iGGZ is strictly prohibited. This policy contributes to the health and safety of all clients and employees.
  4. Respectful Communication:
    • Communicate in a respectful and constructive manner with everyone within the clinic.
    • Avoid spreading rumors or negative talk.
    • If you have any questions or concerns, speak directly to the person concerned or contact the staff.
  5. Respect for Diversity:
    • Show understanding and respect for the diverse backgrounds and beliefs of everyone in the clinic.
    • Be aware of and avoid prejudice or discrimination.
    • Contribute to an inclusive environment where everyone feels welcome and respected.
  6. Collaboration and Mutual Support:
        • Work together with employees and fellow clients to create a positive treatment environment.
        • Share ideas and suggestions in a constructive manner and be open to feedback.
  7. Responsibility and Care of Facilities:
    • Handle the equipment, furniture and other facilities with care Synthese iGGZ.
    • Report any damage or problems immediately to the staff.
  8. Confidentiality and Privacy:
    • Respect the privacy and confidentiality of information from fellow clients and staff.
    • Follow guidelines for sharing personal information within the clinic.
  9. Safety and Emergency Procedures:
    • Follow safety regulations and emergency procedures as explained by staff.
    • Report unsafe situations or safety concerns immediately.
  10. Use of Treatment Rooms and Common Areas:
    • Treat the treatment rooms and common areas with respect and care.
    • Do not leave personal belongings behind and keep the areas tidy for the next user.
    • Respect the privacy and space of others while using shared facilities.

 

Finally:

Our environment Synthese iGGz is based on respect, understanding and support. We do not tolerate any form of inappropriate behavior, including harassment, discrimination, bullying, verbal/physical aggression, drug use and smoking. Together we strive for a safe and positive environment, where open communication and mutual respect form the basis for everyone's well-being and recovery.

Detailed information regarding the applicable agreements can be found in the terms and conditions, the privacy regulations and the no show policy.

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