For clients

Information for

For clients

Are you currently receiving treatment at Synthese? On this page, you will find important and practical information that applies to your treatment process.

We believe it is important that you feel well informed and supported during your treatment. That is why we have compiled a clear overview of the most relevant topics for you. This allows you to quickly find what you are looking for — at any time, even outside our opening hours.

Your treatment program is a joint effort. We work with you on recovery and improvement, and clear communication is essential in this process. Therefore, please do not hesitate to contact us if you have any questions, want to discuss concerns, or need clarification. We are happy to think along with you and are here to help.

Frequently used topics

Below you will find direct links to important information:

Contact and availability

Phone number, email address, and information about opening hours and what to do in case of absence.

Client Council

The client council represents the interests of our clients and contributes ideas about the quality of care.

Client portal

Log in securely to view your appointments, file, or messages from your practitioner.

Therapyland

Log in securely to Therapieland to view your modules, assignments, and messages from your therapist.

Quality Charter

An understanding of how Synthese ensures Synthese quality of care, and how it is organized and accountable.

Privacy policy

Everything about how we handle your personal data and medical data in accordance with the GDPR.

Complaints and suggestions

What you can do if you are dissatisfied with something and how we handle feedback.