Waiting list mediation

If you feel that the waiting time is too long, you can ask your health insurer for waiting list mediation. The health insurer can work with you to find alternatives with a shorter waiting time.

Below you will find contact details for each insurer.

a.s.r.

a.s.r.

Please call during office hours on 030 699 79 30.
More information can be found on the a.s.r. website.

I choose a.s.r. myself.

Call during office hours on 030 257 22 22.
More information can be found on the Ik kies zelf website of a.s.r.

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Caresq

Aevitae (Eucare)

Call during office hours on 088 353 57 63 or fill in the application form on the Aevitae website.

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CZ

CZ / CZ Direct / Just

Call the care team at 013 594 91 10 or fill in the application form on the CZ website.

National Netherlands

Call a healthcare advisor on 013 593 82 25.
More information can be found on the Nationale Nederlanden website.

OHRA

Call the Care Team at 013 593 80 02 or fill in the application form on the OHRA website.

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DSW

DSW

Call 010 246 64 66 or request waiting list advice via the DSW website.

InTwente

Call 053 574 83 48 or request waiting list advice via the InTwente website.

City of Holland

Call 010 246 64 80 or request waiting list advice via the Stad Holland website.

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ENO (Salland)

Salland (formerly ENO)

During office hours, call the healthcare advice line at 0570 68 74 70 or fill in the application form on the Salland website.

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Menzis

Other care

Call 088 222 44 22 or visit the Anderzorg website.

HEMA

Call a healthcare advisor on 088 222 43 21.
More information can be found on the HEMA Health Insurance website.

Menzis / Students Well Insured

Call for healthcare advice on 088 222 40 42 (weekdays from 9 a.m. to 12:30 p.m.).
More information can be found on the Menzis website.

CheckCheck

Information about waiting list mediation can be found on the VinkVink website.
Questions can be asked via the chat function.

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ONVZ

ONVZ

Call a healthcare advisor on 0800 022 14 50 (office hours).
More information can be found on the ONVZ website.

VvAA

Please contact us via the VvAA website, the VvAA app, or the chat function.

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VGZ

IZA

Call 088 131 16 13 (weekdays 9 a.m. – 1 p.m.) or fill in the application form on the IZA website.

IZZ Health Insurance

Call 088 131 16 12 (weekdays 9 a.m. – 1 p.m.) or fill in the application form on the IZZ website.

UMC Health Insurance

Call 088 131 16 16 (weekdays from 9 a.m. to 1 p.m.) or fill in the form on the UMC Health Insurance website.

Univé

Call the Personal Care Guide on 088 131 16 17 (weekdays from 9 a.m. to 1 p.m.).
More information can be found on the Univé website.

VGZ

Call 088 131 16 11 (weekdays from 9 a.m. to 1 p.m.) or fill in the contact form on the VGZ website.

VGZ Bewuzt

Call 088 131 01 39 or fill in the application form on the VGZ Bewuzt website.

Zekur

Call 088 131 16 18 (weekdays 9 a.m. – 12 p.m.) or fill in the application form on the Zekur website.

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Silver Cross

The Christian Health Insurer

You can reach a care coach by calling 071 308 38 89.
More information can be found on the website of De Christelijke Zorgverzekeraar.

The Friesland

Call the waiting list coordinator at 058 291 33 00 (Monday through Friday, 8:30 a.m. to 5:00 p.m.) or fill out the application form on the De Friesland website.

FBTO

Call FBTO Care Mediation on 058 297 74 56 (Monday to Friday, 8 a.m. to 5 p.m.).
More information can be found on the FBTO website.

Interpolis

You can reach a care coach by calling 071 364 02 80 (weekdays from 8 a.m. to 6 p.m.).
More information can be found on the Interpolis website.

Silver Cross / SeeSo

You can reach a care coach by calling 071 364 02 80 (during office hours).
More information can be found on the Zilveren Kruis website.

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Care and Security

Call during office hours on 071 582 58 28 or fill in the application form on the Zorg en Zekerheid website.

Waiting list placement is handled through your health insurance provider.
Synthese cannot act on your behalf in this process. The final decision regarding which care provider to choose is always yours.