1. Cleanliness and Hygiene:
   • Keep common areas, such as waiting rooms, clean and tidy.
   • Ensure personal hygiene and cleanliness within the clinic.
   • Use the restrooms hygienically and dispose of personal waste properly.
2. Respectful Behavior and Nonviolence:
   • Treat employees, fellow clients, and visitors with respect and kindness.
   • Listen attentively to others and appreciate different opinions and perspectives.
   • Avoid discriminatory, offensive, or hurtful comments or behavior.
   • Respect personal boundaries and avoid inappropriate behavior.
   • Violence in any form, whether physical or verbal, will not be tolerated. We strive to create a safe environment in which conflicts are resolved in a peaceful and constructive manner.
3. Prohibition of Drug Use and Smoking:
   • The use of drugs and smoking within the clinic and on the Synthese premises is strictly prohibited. This policy contributes to the health and safety of all clients and staff.
4. Respectful Communication:
   • Communicate respectfully and constructively with everyone within the clinic.
   • Avoid spreading rumors or negative talk.
   • If you have any questions or concerns, please speak directly to the person concerned or contact the staff.
5. Respect for Diversity:
   • Show understanding and respect for the diverse backgrounds and beliefs of everyone in the clinic.
   • Be aware of and avoid prejudice or discrimination.
   • Contribute to an inclusive environment where everyone feels welcome and respected.
6. Cooperation and Mutual Support:
   • • • Work together with employees and fellow clients to create a positive treatment environment.
       • Share ideas and suggestions in a constructive manner and be open to feedback.
7. Responsibility and Care for Facilities:
   • Please treat Synthese ’s equipment, furniture, and other facilities with care.
   • Report any damage or problems to the staff immediately.
8. Confidentiality and Privacy:
   • Respect the privacy and confidentiality of fellow clients' and staff's information.
   • Follow the guidelines for sharing personal information within the clinic.
9. Safety and Emergency Procedures:
   • Follow the safety regulations and emergency procedures as explained by the staff.
   • Report unsafe situations or safety concerns immediately.
10. Use of Treatment Rooms and Common Areas:
    • Please treat the treatment rooms and common areas with respect and care.
    • Do not leave personal belongings behind and keep the areas tidy for the next user.
    • Respect the privacy and space of others when using shared facilities.

In conclusion:

At Synthese , our environment is built on respect, understanding, and support. We do not tolerate any form of inappropriate behavior, including harassment, discrimination, bullying, verbal or physical aggression, drug use, or smoking. Together, we strive to create a safe and positive environment where open communication and mutual respect form the foundation for everyone’s well-being and recovery.

Detailed information regarding the applicable agreements can be found in the general terms and conditions, the privacy policy, and the no-show policy.