Frequently asked questions
The counselors at Synthese other languages in addition to Dutch. This means they can often provide counseling in your own language. For example, Synthese speak Turkish, Moroccan Arabic, (Classical) Arabic, Hindustani, Hindi, Urdu, Farsi, German, and English in addition to Dutch. When you register, you can indicate that you would like to be treated in a language other than Dutch. We will then try to accommodate your request whenever possible.
Click herefor current waiting times.
Treatments at Synthese are covered by basic health insurance, provided you have a valid referral from a general practitioner or medical specialist and have a DSM-5 diagnosis that is covered by your insurance.
Please note that the costs of treatment will be deducted from your deductible (minimum €385 per year). If you have any questions about reimbursements, please contact your health insurer or our administration department.
For more information: Reimbursement – Synthese iGGz
Yes, in many cases it is possible to conduct (part of) the treatment via video calls. This is always done in consultation with your practitioner and depends on the nature of your symptoms and the type of treatment. We use a secure online environment to guarantee your privacy.
The duration of a session depends on the type of treatment, but on average, an individual session lasts between 45 and 60 minutes. In consultation, treatments may take slightly longer. Your practitioner will discuss the treatment plan and the associated session duration with you in advance.
A treatment plan is a personalized document that outlines the goals, approach, and agreements regarding your treatment at Synthese . It serves as a guide for your treatment process and is developed in consultation with you.
The treatment plan includes:
-
What is your request for help
Together, we will identify the symptoms you are experiencing and what you would like to achieve with the treatment. -
diagnosis Based on the intake and any additional diagnostics, a diagnosis is made to determine what is wrong. -
Your treatment goals
These are the specific goals you will work on during treatment. Examples include reducing symptoms, coping better with stress, or improving your daily routine. -
The type of treatment and frequency
We describe which types of therapy are used (such as cognitive behavioral therapy, EMDR, pharmacotherapy) and how often you will attend sessions. -
Who are your practitioner and coordinating practitioner
The treatment team is appointed, including who has final responsibility. -
evaluation moments We will regularly evaluate with you whether the treatment still meets your goals and whether any adjustments are necessary.
You will receive a copy of your treatment plan (if desired). The plan will be evaluated at least once every 3 to 6 months. You always have the option to discuss changes if your situation or wishes change.
Are you taking medication prescribed by one of our doctors? If so, please request a repeat prescription in good time—preferably at least 5 business days before your medication runs out.
You can submit your request by leaving a message via our telephone number. Follow the menu options and select the option for repeat prescriptions. This can also be done outside office hours.