FAQ
Your practitioners at Synthese speak another language in addition to Dutch. They can therefore often treat you in your own language. How to work Synthese care providers who, in addition to Dutch, also speak Turkish, Moroccan, (Classical) Arabic, Hindustani, Hindi, Urdu, Farsi, Serbian, Bosnian, Croatian, German, Spanish and English. speak. When you register, you can indicate that you want to be treated in a language other than Dutch. We will try to meet your wishes if possible.
That partly depends on the travel distance. Especially if you regularly visit us for treatment, the extra travel time can be a burden. Often there are options. For example, we offer e-Health treatments, where we use a webcam. Inquire about this by contacting us.
Yes that is allowed. It can sometimes be wise to take someone with you. For example, if you suffer from memory problems or anxiety-related complaints, you can have support from a person who can summarize and discuss things with you afterwards. Sometimes we ask your partner or family member questions that can be useful in getting a good picture of your situation. We call this a heterosexual history.
Professional secrecy ensures that our practitioners can do their job and that their clients can speak to them freely. In the Netherlands, professional secrecy for doctors and other medical care providers is regulated in art. 457 of Book 7 of the Civil Code and in art. 88 of the Individual Health Care Professions Act (Wet BIG). Violation of professional secrecy is also punishable (Article 272 of the Criminal Code). We only inform your referrer (often the GP) how you are doing.
Only your practitioner at Synthese is authorized to view its own client file. We cannot see information from other practitioners or specialists that you may visit. We can, however, request medical information with your permission.
This applies to healthcare providers, as well as to Synthese, a legal retention obligation of 15 years for medical records.
New. The company doctor must have you sign an authorization in which you give permission to share your medical information. Your employer is never allowed to view the medical file, unless you give explicit permission. The company doctor will tell your employer about your taxability. He is not allowed to make medical statements about you to your employer.
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In a treatment plan, the wishes of the client and goals of the treatment are written down. It also describes how the client and the therapist want to achieve these goals. In order for the treatment to be successful, it is important that you agree with the content of the treatment plan. The treatment will therefore only start after you have given permission. This is called a treatment agreement.
Synthese keeps track of how long everything lasts during your treatment. For example, a conversation with the therapist, a psychiatric examination, therapy or daytime activities. We call that instant time. Indirect time includes discussing your treatment between practitioners, literature research, reporting on the progress of your treatment or sending a letter to you. All direct and indirect time associated with a treatment is recorded in your DBC.
